Warranty Policy

At VinbiruLiving.com, we want you to shop with confidence. Our suppliers generally provide a 12-month warranty on all products, unless stated otherwise. Some items may be eligible for extended warranties—please refer to the specific product listing for details.

What’s Covered?

The warranty covers manufacturing defects and product malfunctions under normal use. However, it does not cover:

• Damages caused by misuse, improper handling, or modifications
• Wear and tear from regular use
• Issues arising during delivery (please refer to our shipping policy for assistance with transit-related concerns)

How to Make a Warranty Claim

If you encounter an issue with your product, follow these steps to initiate a warranty claim:

1. Submit a Request: Contact our Customer Service Team through our support portal.
2. Provide Necessary Details:
3. Await Review: Our team will assess the claim and guide you through the next steps.

For the fastest resolution, please refer to the specific supplier warranty and return policies before submitting your claim. We recommend avoiding PayPal disputes, as they may delay processing.

If you have any questions, feel free to contact our support team, and we’ll be happy to assist you!